Short courses in
Keyboard proficiency. English grammar and spelling health check. Writing clearly & efficiently. Public speaking with impact. Active listening. Using video to communicate. Applying critical thinking
Spreadsheet skills. Getting insights from data. Producing charts that speak clearly. Basics of research, analysis and tracking. Financial models, pivot tables.
What is marketing? Researching markets & understanding customers. Strategy & competitive advantage. Pricing tactics. Advertising choices. Channels to market. Social media. Database and CRM. Tracking & analysing. Planning & budgeting.
Organisation & Change Management
Strategic alignment and organization design. McKinsey’s 7 S’s and other models. Examples of organization structure options. Accountability and responsibility: who has the “D”? Theory of change. Drivers of change. Change management models. Implementing and sustaining change.
Define, plan, and manage projects with confidence. Build a project management plan with a team in a simulated project environment. Apply the Agile and Lean techniques. Setting objectives around Cost, Quality & Service. Milestone planning and Gant charts. Project Management & Prioritisation tools. Addressing risks and issues. Personal “Getting Things Done” disciplines.
Cybersecurity is one of the most in-demand skills in the market today, and this demand will only get stronger. By 2021, experts predict the IT security industry will have a shortage of 1.8 million employees!
Why leadership matters today. Styles of leadership. Your leadership DNA, “Why should anyone be led by you?” 150 years of academic research on leadership. Role models. Leaders versus Managers. Relational leadership, emotional intelligence, intuition, dynamics of teams, servant leadership, situational leadership.
ICDL stands for International Computer Driving Licence and this offers the world's leading end-user digital skills certification. The courses address the needs of employees and students covering a wide variety of digital skills needed for today's workplace
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